Frequently Asked Questions
How often should I get my roof inspected?
We recommend having a roof inspection every two years for your normal maintenance needs.
Is it important to have regular maintenance on my roof?
The failure to find and correct minor roof deterioration in the earliest stages is probably the greatest cause of premature roof problems.
How are the estimates done?
When an inspection/estimate is requested ARS will be very prompt and precise with troubleshooting the problems while being attentive to the home owners’ wants and needs.
Why is my roof leaking?
Most common reasons a roof leaks are missing roofing materials that divert water (these are called flashings), cracks in seals and around penetrations and improperly installed roof. If your roof is leaking, call ARS to come out and solve your leaks.
How bad is a minor leak? What should I do?
A leak is never minor! Leaks cause mold, mildew, rotten wood, damaged drywall, and possibly personal possessions. Since mold can be breathed into the lungs causing respiratory infections. It can be especially detrimental to children and pets. So addressing the leak as soon as you notice will prevent damages to your home and health. ARS will respond immediately to leaks so give us a call at 520-270-2953.
I replaced my roof ten years ago with a 25 yr shingle, during the last rain storm I had a leak, is my roof still under warrantee?
This is a wide misconception regarding warrantees. There are roofing materials that guarantees their product for a number of years yet, this does not relate to guaranteeing the installation of the materials. If the installation is improperly done, the roof material’s manufacturer’s warrantee will be invalid. Additionally, overlooking the 2 year maintenance inspection can decrease the life expectancy of the materials. For answers on a specific warranty call us at 520-270-2953.
What do I do, if a storm damaged my roof?
A quick response is recommended to reduce any further damage to your home. If insurance covers storm damage, call your insurance company as soon as possible. ARS provides a packet to assist with insurance claims, so call 520-270-2953.
Where should I install my satellite?
The satellite instillation is based on preference; it should not interfere with the roof’s integrity. ARS recommends to request to have the satellite off the roof. Additionally, ARS can make
Why should I use a licensed contractor?
- Insurance claims will not be accepted by insurance companies if the roofing company is not licensed.
- Because you know that they meets the state’s requirements for experience and understands roofing
- Licensed through the Registrar of Contractors (ROC). Insured – companies have liability. Workers get injured on the property the homeowner is not obligated to pay for damages.
Why ARS for us?
ARS ensures customer satisfaction. When compared to other roofing companies, ARS is rated #1 on Service Magic (hyperlink to service magic ratings). We are licensed, insured and bonded which means we have gone through proper training and passed the state roofing exams, protection between all parties involved (home owners, commercial property owners, and ARS employees). Basically, we got you covered! Call us with any of questions at 520-270-2953, where we are free to help you out.
Should I coat my shingle roof? My neighbor said that coating the shingles will help protect it more?
No, shingles are not made to coat. It will cause problems in the future. When a shingle is coated, it allows pockets to form so water will penetrate pass the shingles.
Do I have to be home when the roof is being serviced?
No, ARS understands that home owners are busy and may not always be available. It is unnecessary for home owners to be home for inspections. It would significantly help if you are home in a leak-related call.
What should I expect from a roof estimate?
Professional work and service with a detailed explanation of your estimate that includes what is needed and why.